ICAZA -
MILSON


Industrial design services for high-volume design and manufacturing firms.

Work
About


Mark

Restructuring a Tired Business Model with Mobiliti Crutches


ORGANIZATION   RISD/MIT
CHALLENGE
Create an innovative product and business model around crutches in the American hospital system.

DELIVERABLE
A modular forearm crutch that can be easily customized by hospitals and delivered to patients.



Standard hospital crutches come with stigma.


PROCESS  PROBLEM DEFINITION

Our team spent several weeks with users who complained about logistics, storage, and style. 
We identified key users with standard hospital crutches living in an urban environment. 



Forearm crutches were identified as untapped market in the US.
Studies suggest that there are common problems with standard crutches.  Euro-style, or forearm crutches, are widely popular in Europe but have less fanfare in the US.



We continued interviewing users, who would later become product testers for our concept development phase.
 

We followed the MIT Product Design & Development process.


PROCESS  CONCEPT DEVELOPMENT

We used blue-sky thinking to view the problem holistically.



Concept selection was done with a user needs matrix.
Sketches by Joshua Shiau and Elio Icaza.




We tested for overall user feedback before focusing on individual components.



We refined the design through further research of mechanisms included in our design.